MCM Private Care · UI Kit
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The single typeface across the brand — headings and body.

Bold · 700

Get Mom & Dad the care they deserve.

Semibold · 600

Trusted by 1,000+ families since 2004.

Regular · 400

Concierge home care in Montgomery County, Maryland — owned and operated by a husband, wife & team.

01Header (full)
MCM Private CareCall now240-789-4890
02Header (stripped)
MCM Private CareCall now240-789-4890
03Alert Bar

Your guide is on its way — scroll down to see how MCM works.

04Hero (text + image)
For Families, By Families·Husband and Wife Owned and Operated

Stop Stressing About Care for Your Aging Parent with The Private Care Partner That 1,000+ Families in and Around Montgomery County Maryland Have Called on For 23 Years.

★★★★★ 5 Star Average Rating · 23 Years in Business · 1,000+ Families Served

Steve and Andrea Kohn, owners of MCM Private Care
04bHero (video)

Watch our story · 90 sec

Twenty-two years.
1,000+ families.

Hear it from the people we've cared for.

[YOUTUBE EMBED · upload from /assets/transcripts]
05Secondary Hero

Private home care · Montgomery County

Concierge home care.
In Bethesda.

NP-founded. Hand-matched. Same caregiver, year after year.

06Stats
1K+
Families Served Since 2004
0
Active Families Today
0+
Years Family-Owned & Run
0+
Five-Star Reviews
06bStats (cards)
Average Rating
5.0★★★★★
Five Stars
Families Served
1K+
Since 2004
Years in Business
0
Family-Owned
07Testimonials

Real families.
Real years.

★★★★★

My family was finally able to sleep at night knowing my parents are finally receiving the in-home care on a daily basis they desperately needed.

David Fink
Google · 5★
★★★★★

We have had the same group of ladies for at least four years. We feel as if they are part of our family.

Kathy Vincent
Google · 5★
★★★★★

Steve was extremely responsive and accommodating during what was a very stressful time. He was able to provide high quality caregivers on short notice.

Lori Winokur
Google · 5★
★★★★★

Of the many people and organizations who helped my aging parents, MCM are the MVPs. They care and they're there when you need them.

F. M.
Google · 5★
★★★★★

My family was finally able to sleep at night knowing my parents are finally receiving the in-home care on a daily basis they desperately needed.

David Fink
Google · 5★
★★★★★

We have had the same group of ladies for at least four years. We feel as if they are part of our family.

Kathy Vincent
Google · 5★
★★★★★

Steve was extremely responsive and accommodating during what was a very stressful time. He was able to provide high quality caregivers on short notice.

Lori Winokur
Google · 5★
★★★★★

Of the many people and organizations who helped my aging parents, MCM are the MVPs. They care and they're there when you need them.

F. M.
Google · 5★
★★★★★

Don't wait to call. Don't bother researching competitors. There's no one like them in town. Trust me, I did the research. I have the spreadsheets to prove it.

Amy Smith
Google · 5★
★★★★★

From the beginning of this part of our life's journey we promised our Dad that he could stay in his home. We are certain that we couldn't have done it without the love, support and skills of the team at MCM.

Cheryl Castner
5★ · 7+ years
★★★★★

In less than 24 hours, despite the home health care aides shortage due to Covid, we had 24 hour care in place for him.

Laurie Williams
Google · 5★
★★★★★

We're family-owned, family-operated. Twenty-two years. We hand-match every caregiver. Don't let one bad agency ruin it for you.

Steve Kohn
MCM intake call · founder
★★★★★

Don't wait to call. Don't bother researching competitors. There's no one like them in town. Trust me, I did the research. I have the spreadsheets to prove it.

Amy Smith
Google · 5★
★★★★★

From the beginning of this part of our life's journey we promised our Dad that he could stay in his home. We are certain that we couldn't have done it without the love, support and skills of the team at MCM.

Cheryl Castner
5★ · 7+ years
★★★★★

In less than 24 hours, despite the home health care aides shortage due to Covid, we had 24 hour care in place for him.

Laurie Williams
Google · 5★
★★★★★

We're family-owned, family-operated. Twenty-two years. We hand-match every caregiver. Don't let one bad agency ruin it for you.

Steve Kohn
MCM intake call · founder
★★★★★

My father literally passed away in Andrea's arms, which I will be forever grateful for. She told him it was okay to let go and he died peacefully.

Kenneth M.
5★
★★★★★

Both our moms breathed their last at our home, surrounded by loved ones, knowing that they were well taken care of, thanks to Team MCM.

Nithya R.
5★
★★★★★

I became a client in 2010 when I was unable to navigate the medical system when very ill. I remain a client 14 years later and look forward to continuing for many more years.

Daniel G.
14-year client
★★★★★

Don't wait till this is a disaster. Till this is out of control.

Stan Marmorstein
YouTube · 7-year MCM client
★★★★★

My father literally passed away in Andrea's arms, which I will be forever grateful for. She told him it was okay to let go and he died peacefully.

Kenneth M.
5★
★★★★★

Both our moms breathed their last at our home, surrounded by loved ones, knowing that they were well taken care of, thanks to Team MCM.

Nithya R.
5★
★★★★★

I became a client in 2010 when I was unable to navigate the medical system when very ill. I remain a client 14 years later and look forward to continuing for many more years.

Daniel G.
14-year client
★★★★★

Don't wait till this is a disaster. Till this is out of control.

Stan Marmorstein
YouTube · 7-year MCM client
08Case Study Carousel

Real Families, Real Outcomes

★★★★★ 46 Five-Star Google Reviews

Ginie
99 yrs
Mother · Dementia + CHF

"My mom was 99 years old and had dementia, congestive heart failure, was a fall risk, as well as other problems. My husband and I needed a getaway as we were taking care of her full time. We know Steve and Andrea as personal friends and asked for their help in providing 24-hour care for the five days that we would be away. Steve and Andrea's home health aides were kind and thorough. They texted me with updates and pictures showing me Mom's activities every day. They did such a good job, we hired MCM to take care of Mom for four hours a day one to two days a week."

Ginie
Bethesda
Leslie
100+ yrs
Centenarian mother · Hospital crisis

"MCM management swiftly arranged for the right people to be with my mother in the hospital around the clock, caring for and engaging with her and communicating and assisting the hospital staff."

Leslie
Potomac
Debbie, Doug and Cheryl
7 yrs
Mom, then Dad · 7 years of continuous care

"We want to thank you and your entire team at MCM for the care you have extended to our entire family throughout the past 7 years with our Mom and recently our Dad. From the first moments we met you and Andrea at Brooke Grove you both responded with such knowledge and care, asking all the questions we didn't even know to ask."

Debbie, Doug and Cheryl
Olney
Ginie
99 yrs
Mother · Dementia + CHF

"My mom was 99 years old and had dementia, congestive heart failure, was a fall risk, as well as other problems. My husband and I needed a getaway as we were taking care of her full time. We know Steve and Andrea as personal friends and asked for their help in providing 24-hour care for the five days that we would be away. Steve and Andrea's home health aides were kind and thorough. They texted me with updates and pictures showing me Mom's activities every day. They did such a good job, we hired MCM to take care of Mom for four hours a day one to two days a week."

Ginie
Bethesda
Leslie
100+ yrs
Centenarian mother · Hospital crisis

"MCM management swiftly arranged for the right people to be with my mother in the hospital around the clock, caring for and engaging with her and communicating and assisting the hospital staff."

Leslie
Potomac
Debbie, Doug and Cheryl
7 yrs
Mom, then Dad · 7 years of continuous care

"We want to thank you and your entire team at MCM for the care you have extended to our entire family throughout the past 7 years with our Mom and recently our Dad. From the first moments we met you and Andrea at Brooke Grove you both responded with such knowledge and care, asking all the questions we didn't even know to ask."

Debbie, Doug and Cheryl
Olney
08cTestimonial Clip Gallery

Client Stories

Real families. Real years.

Montgomery County clients, in their own words.

Branded cut · headline + CARE CTA

Production style — built for paid + organic with the call-to-action.

As approved by Steve · Phyliss Filderman

Agency cut — full-bleed with karaoke captions, signed off by SK.

As approved by Steve · Stan, Ann & Dan

Agency cut — full-bleed with karaoke captions, signed off by SK.

09Story

The Founders

Started by a nurse practitioner
who watched the system fail her patients.

Andrea Kohn, NP, founded MCM in 2004 after seeing too many of her hospital patients sent home to "agencies" that rotated strangers through their bedrooms.

She built MCM around one rule: the same caregiver every shift, supervised by a real clinician. Twenty-two years and 1,000+ families later, that rule still holds.

Andrea Kohn, NP
Co-founder & Nurse Practitioner
10Comparator

Why MCM Is Different

Why MCM Is Different.

MCM is independently owned by Andrea and Steve Kohn. Andrea is a nurse practitioner specializing in geriatric psychiatry, which is why every MCM care plan is built by someone who's spent decades on the hard parts of aging: dementia, behavioral changes, and the questions families don't know who to ask.

M
MCM Private Care
Hand-matched · NP-led · MoCo only
  • Ownership: husband and wife, family-owned and operated since 2004
  • Clinical oversight: Nurse Practitioner and team of RNs oversee every plan
  • Caregiver matching: hand-matched to your parent's personality, condition, and family
  • Complex cases: agitated dementia, post-hospital crisis, end-of-life. We help families in all situations
  • First call: Steve picks up
  • Caregiver continuity: same team for years. Multiple 10+ year clients
  • Care Quality Guarantee: we replace without question, for as long as you're an MCM family
  • Insurance: we navigate the long-term care insurance paperwork for you
Cold, Corporate Care
Franchise or PE-backed · call center · staffing pool
  • Ownership: husband and wife, family-owned and operated since 2004
  • Clinical oversight: Nurse Practitioner and team of RNs oversee every plan
  • Caregiver matching: hand-matched to your parent's personality, condition, and family
  • Complex cases: agitated dementia, post-hospital crisis, end-of-life. We help families in all situations
  • First call: Steve picks up
  • Caregiver continuity: same team for years. Multiple 10+ year clients
  • Care Quality Guarantee: we replace without question, for as long as you're an MCM family
  • Insurance: we navigate the long-term care insurance paperwork for you

That's the difference between just a staffing agency and a private home care partner.

11How It Works

How It Works

  1. Step 1

    Get Clarity

    A free 20-minute call, same day. We listen first. Then we tell you what we'd actually do if it were our mom or dad. If home care isn't the right answer for your family, we'll say so.

    Get Clarity
  2. Step 2

    Get Confidence

    A free, private in-home assessment by an MCM registered nurse, included with your care plan initiation before care begins. She builds a customized Foundations of Wellness plan of care, designed around how your mom or dad actually wants to live at home, not just the tasks they need help with.

    Get Confidence
  3. Step 3

    Get Started

    Your caregivers are hand-matched to your needs, backed by an RN and a care coordination team. Care starts within days, sometimes the same night. Andrea Kohn, MCM's founder and a geriatric psychiatry NP, leads the RNs who build and update every care plan.

    Get Started
12Benefits (image cards)

Get to know
your team.

13Card Grid (Services)

Choosing How to Care for Your Loved One is Hard Alone. Make It Easy with a Trusted Care Partner.

You're not shopping for an agency. You're looking for someone who's done this 1,000+ times in Montgomery County and will know your mom or dad by name.

Companion Care

Companion Care

“Mom is alone too much. She’s lonely and the days are getting long.” Companion care, meals, light housekeeping, and the company that keeps a parent engaged.

Post-Hospital Recovery

Post-Hospital Recovery

“Dad’s being discharged tomorrow with six new medications and a walker.” Medication management, mobility support, and the Nurse Practitioner oversight that prevents readmission.

Aging in Place

Aging in Place

“Mom wants to stay in her own home. We need to make sure she can do so safely.” Daily routines, fall prevention, home safety, and a caregiver team that meets her needs as she improves.

Dementia and Memory Care

Dementia and Memory Care

“Mom is wandering and combative. The memory care facility says they can’t manage her.” Agitated and psychotic dementia. The cases nobody else takes. A Nurse Practitioner with a specialty in geriatric psychiatry who oversees every behavior plan.

End-of-Life at Home

End-of-Life at Home

“We promised Dad we would do our best to have him pass at home. We need help keeping that promise.” Collaboration with hospice, family support, and being present at the times it matters most.

Respite for Family Caregivers

Respite for Family Caregivers

“I’m the one taking care of Mom and I’m burning out.” Short-term and ongoing relief, so the family caregiver gets to be a son or daughter again.

Post-Fall and Mobility Decline

Post-Fall and Mobility Decline

“Mom fell. She’s home now but she’s scared, and so are we.” Fall recovery, strength and mobility progress, home modifications, and the reassurance that a competent professional caregiver is in the house.

Chronic Condition Management

Chronic Condition Management

“Dad has CHF, COPD, and diabetes. The home medication routine has been a huge challenge for us.” Medication organization and management, vital sign monitoring, condition tracking, and direct communication with his doctors.

Complex Cases Nobody Else Will Take

Complex Cases Nobody Else Will Take

“Other agencies said ‘no’. We don’t know where to turn.” MCM Private Care; 23 years of taking the cases other agencies turn down.

14Press / Featured On

Press

14bBook Feature (Andrea)

Our Founder's Book: Written for Families

Return to Sender — A Collection of Medical Advocacy Stories Through the Eyes of a Nurse, by Andrea S. Kohn, RN CRNP

Return to Sender: A Collection of Medical Advocacy Stories Through the Eyes of a Nurse

Andrea S. Kohn, RN CRNP · Co-founder, MCM Private Care

Real stories from the front lines of medical advocacy. Drawn from a career spent fighting for patients and families, Andrea's book shows what it really takes to navigate the health system — and why having a nurse in your corner changes everything.

For more from Andrea:

15Resources / Free Guides

See our free guides on
caring for aging parents

16Pricing

Investment

Custom care plans
priced to your family's needs.

Average client invoice: ~$4,200 biweekly · 4-hour minimum

Flexible Part-Time Care

4 to 20+ hours per week, on your schedule

Hourly
  • Hand-matched caregiver
  • NP-supervised plan
  • Eternal Match Guarantee
  • Crisis-line included
  • $35–$43/hr, no retainer
Most chosen

Dedicated Full-Time Care

40+ hours/week with dedicated team. 24/7 coverage available.

Hourly
  • Dedicated caregiver team
  • Daily NP oversight
  • Crisis response 24/7
  • Family advocacy concierge
  • Takes complex/dementia cases other firms refuse
17Bonuses

Included free

Bonuses we don't
charge for.

🎁

Free in-home assessment

$450 value

An MCM nurse visits in person before any commitment.

🎁

Eternal Caregiver Match Guarantee

Risk-free

Wrong fit? We rematch within 7 days at no charge.

🎁

24/7 family crisis line

Always on

Direct line to clinical leadership for emergencies.

🎁

Patient advocacy concierge

$800/yr

Doctors, hospitals, insurance — we handle it.

18Scarcity

Limited capacity

3 new clients per week — to protect quality.

2
Spots left this week
Apply now
19Not For You

Honesty section

MCM is not for everyone.

We're hand-matched, NP-led, hyper-local private care. If any of these describe you, we're probably not the fit:

If none of those apply to you — let's talk.

20FAQs

FAQs

Everything families
ask us first.

How quickly can you start?+

First shift typically within 24-72 hours of agreement to care. Same-day for crisis situations.

What does it cost?+

Custom care plans based on hourly or daily rates. Average client invoice ~$4,200 biweekly. 4-hour minimum per shift. No commitment beyond month-to-month.

Do you accept long-term care insurance?+

Yes — we work with major LTC insurance carriers and bill directly when possible.

Are caregivers screened and insured?+

Every caregiver is W-2 employed, fully insured, bonded, background-checked, and supervised by our NP team.

What's the difference between you and a typical agency?+

We send the same 2-3 hand-matched caregivers, year after year, supervised by a Nurse Practitioner. Most agencies rotate strangers and have no clinical oversight.

Do you serve outside Montgomery County?+

No — we're hyper-local to MoCo (Bethesda, Potomac, Chevy Chase, Rockville, Silver Spring). It's how we keep response times same-day.

21Contact (capture form)

Get a free consultation

Let's talk about
your family.

Same-day response. Often within hours. No obligation.

Same-day response · Private · No obligation

Prefer to call? 240-789-4890

22Application Form (multi-step)

Step 1 of 4

Apply for a
free care consultation.

Who are you looking to get care for?
Continue
23Calendar

Schedule your call

Pick a time that
works for you.

[ Calendly / AxisCare embed renders here ]
24CTA (close)

Ready to Get Started?

Our expert team will help you get clarity within a few minutes and get confidence with a complete care plan custom tailored to your loved one's situation within days, not weeks.

5 Star Average · 46 Google ReviewsFeatured on NPR · April 2026
25Confirmation

You're booked.
See you Tuesday.

A confirmation email is on its way. Andrea will call you at the scheduled time.

26Prep Steps

Before our call

Three quick steps
to lock it in.

1

Watch this 90-second video

What to expect on the call.

2

Reply 'YES' to the email

Confirms your slot — keeps it from being released.

3

Add to your calendar

Click the calendar invite. Set a reminder.

27Video

Welcome from Andrea

A quick hello before
we meet.

Locked component · YouTubeEmbed (unlisted, click-to-play)

28Meet Your Guide

Meet your guide

You'll be talking to
Andrea.

Andrea Kohn, NP

Co-founder & Nurse Practitioner

22 years as a Nurse Practitioner. Co-founded MCM in 2004. Personally trains our NPs and oversees every care plan and care team. You'll meet her on the consultation call.

29Agreement

Care plan agreement

Sign to begin
care within 24-72 hours.

[ HelloSign / AxisCare e-sign embed ]

Care Plan Summary · Hartmann Family · 2026-05-05

Live-In Care · 7 days/week · Hand-matched team of 3 caregivers · NP supervision · 7-day rematch guarantee

30Article

Resources · 5 min read

What is concierge home care?

By Andrea Kohn, NP · 2026-05-05

Concierge home care is private-pay, hand-matched, NP-supervised in-home care. Unlike traditional home health agencies that rotate strangers and bill by Medicare codes, concierge home care builds a small dedicated caregiver team around your loved one — and keeps them on the case for years.

How it differs from traditional agencies

Traditional agencies treat care as staffing. Whoever's available gets sent. The result: 12+ different caregivers in 90 days, no continuity, no clinical depth.

Concierge models — like MCM — treat care as a relationship. Hand-match the right caregivers, supervise them clinically, protect the assignment for years. Same caregiver. Year after year.

31Case Study Gallery (index page)
5 Star Average Rating

MCM is Trusted by Thousands of Families

32Case Study Detail (single page)

How the Hartmann family kept the same caregiver team for 8 years.

Linda Hartmann, daughter of Margaret, wanted continuity for her aging mother. After two failed agencies, she found MCM — and never looked back.

8 yrs
Same caregiver team
$0
Hospital re-admissions
98%
Family satisfaction
Play the video

How their care
changed.

Before MCM

12+
caregivers in 90 days
2
agencies tried
0
clinical oversight
3 nights/wk
linda staying over
  • Different stranger every shift
  • Margaret stopped recognizing caregivers
  • Phone tree for after-hours emergencies

With MCM

3
caregivers · 8 yrs
$0
re-admissions
100%
np-supervised
0 nights
linda at mom's
  • Same 3 caregivers for 8 years
  • Margaret looks forward to their shifts
  • Direct line to Andrea (NP) any hour

Why they needed to switch.

Margaret stopped recognizing her own caregivers

After 12 different faces in 90 days, the relationship-based care that made her feel safe disappeared.

Linda was burning out

She was spending 3 nights a week at her mother's house just to maintain continuity. Her own family was suffering.

Two agencies, zero clinical oversight

Both prior agencies were just staffing services. No nurse review. No escalation path. No one watching the medical picture.

She needed a real partner

Linda didn't want a vendor — she wanted someone who would treat her mother like family.

"After 8 years and 3 caregivers, my mother knows them like family. She actually looks forward to their shifts. That's the part I never thought possible."
Linda Hartmann
Daughter · Potomac, MD
8 yrs
same team
$0
re-admissions
98%
satisfaction

Want a story like this for
your family?

33Footer