Phyliss was married to her husband for decades. When he could no longer talk, MCM stepped in. When he passed, MCM came to the funeral. This is the story of a caregiver who became a sister.
In her words
“My husband and I were married and totally and completely attached. So having someone take care of him was difficult for me. I never left the house in ten years.”
Letting people in
“I was always with him, except when it was time to go to sleep and the men that were taking care of him at night.”
Letting an outsider in is the hardest decision most families make. Phyliss met every caregiver MCM hand-matched to her husband. Some became closer than family.
The relationship
“It's very different and all the people that came in were different. Yes. They had the same background medically. I can't tell you I loved every single one... but close to it.”
At the end
“I can't tell you I loved every single one like I do this sister — but close to it. And when I lost my husband, they came to the funeral cemetery.”
This is the line no franchise can cross. MCM doesn't end with the contract. The caregivers MCM sends become family. They attended the service. They stayed with Phyliss after.
After
“Here I am, started out with my husband, never thought I'd need anybody. There is nothing better than this sister. That's with me, that Steve sent.”
Her advice to other families
“It's only when you get older that you realize that if you don't talk to your parents and grandparents and great grandparents, your children will miss out on a lot of life. A lot that I learned from the people that medical consultants sent to me, including my sister over here.”
More MoCo families
“My family was finally able to sleep at night knowing my parents are finally receiving the in-home care on a daily basis they desperately needed.”
“Don't wait to call. Don't bother researching competitors. There's no one like them in town. Trust me, I did the research. I have the spreadsheets to prove it.”
“My father literally passed away in Andrea's arms, which I will be forever grateful for. She told him it was okay to let go and he died peacefully.”
“We have had the same group of ladies for at least four years. We feel as if they are part of our family.”
“From the beginning of this part of our life's journey we promised our Dad that he could stay in his home. We are certain that we couldn't have done it without the love, support and skills of the team at MCM.”
“Both our moms breathed their last at our home, surrounded by loved ones, knowing that they were well taken care of, thanks to Team MCM.”
“Steve was extremely responsive and accommodating during what was a very stressful time. He was able to provide high quality caregivers on short notice.”
“In less than 24 hours, despite the home health care aides shortage due to Covid, we had 24 hour care in place for him.”
“I became a client in 2010 when I was unable to navigate the medical system when very ill. I remain a client 14 years later and look forward to continuing for many more years.”
“Of the many people and organizations who helped my aging parents, MCM are the MVPs. They care and they're there when you need them.”
“We're family-owned, family-operated. Twenty-two years. We hand-match every caregiver. Don't let one bad agency ruin it for you.”
“Don't wait till this is a disaster. Till this is out of control.”
“My family was finally able to sleep at night knowing my parents are finally receiving the in-home care on a daily basis they desperately needed.”
“Don't wait to call. Don't bother researching competitors. There's no one like them in town. Trust me, I did the research. I have the spreadsheets to prove it.”
“My father literally passed away in Andrea's arms, which I will be forever grateful for. She told him it was okay to let go and he died peacefully.”
“We have had the same group of ladies for at least four years. We feel as if they are part of our family.”
“From the beginning of this part of our life's journey we promised our Dad that he could stay in his home. We are certain that we couldn't have done it without the love, support and skills of the team at MCM.”
“Both our moms breathed their last at our home, surrounded by loved ones, knowing that they were well taken care of, thanks to Team MCM.”
“Steve was extremely responsive and accommodating during what was a very stressful time. He was able to provide high quality caregivers on short notice.”
“In less than 24 hours, despite the home health care aides shortage due to Covid, we had 24 hour care in place for him.”
“I became a client in 2010 when I was unable to navigate the medical system when very ill. I remain a client 14 years later and look forward to continuing for many more years.”
“Of the many people and organizations who helped my aging parents, MCM are the MVPs. They care and they're there when you need them.”
“We're family-owned, family-operated. Twenty-two years. We hand-match every caregiver. Don't let one bad agency ruin it for you.”
“Don't wait till this is a disaster. Till this is out of control.”
A 20-minute call. We'll listen, share what we'd do for your family, and you decide what's next.
