Stan and Ann Marmorstein were facing what most Montgomery County families face alone: a wife with dementia, a husband doing it all, and a son flying in from across the country. This is the story of how MCM became their second family.
Before MCM
“When my mom started getting violent, that was, you know, we were so unprepared. Maybe if we had a bigger family and we had somebody else who we knew that we could put it... it finally got to the point that it was out of control.”
Dan flew back from Los Angeles. His dad was caring for his mom alone. Ann had been a reference librarian for Montgomery County for decades. Now her memory was gone. The family was searching for help and didn't know where to start.
First call
“We had Aging Network Services as an organization that finds different types for senior citizens... and they definitely steered us toward MCM.”
MCM's response in the first weeks was unlike any agency the Marmorsteins had experienced. Steve picked up the phone. Andrea came to the house. A hand-matched caregiver started days later.
With MCM
“The most impactful, positive part of getting help with MCM is having people to call on to help us. Like we weren't alone. Whether it's the weekend, whether it's a later, if I text and send it — hey, we got this problem, we got that problem — you don't not get back to me. You're always there. Which is, I don't know how to say how valuable it is. You're always available if something is going wrong.”
Ann stayed in her home. The caregivers became part of the family. When she needed 24-hour care, MCM scaled up. When she needed hospital support, MCM was there. When Dan's dad needed to step back, MCM stepped in.
Six years later
“Absolutely she can stay at home for the rest of her life. No question. And these days, what's going on in different nursing homes, what Andrea sees going in all the time...”
Stan's advice to other families
“Don't wait till this is a disaster. Till this is out of control.”
2019
Initial home health support begins
2020
Pandemic. MCM scales 24-hour care without missing a shift
2022+
Continuous hand-matched team. Same caregivers across years.
2026
Ann remains at home. Dan and Stan are not alone.
More MoCo families
“My family was finally able to sleep at night knowing my parents are finally receiving the in-home care on a daily basis they desperately needed.”
“Don't wait to call. Don't bother researching competitors. There's no one like them in town. Trust me, I did the research. I have the spreadsheets to prove it.”
“My father literally passed away in Andrea's arms, which I will be forever grateful for. She told him it was okay to let go and he died peacefully.”
“We have had the same group of ladies for at least four years. We feel as if they are part of our family.”
“From the beginning of this part of our life's journey we promised our Dad that he could stay in his home. We are certain that we couldn't have done it without the love, support and skills of the team at MCM.”
“Both our moms breathed their last at our home, surrounded by loved ones, knowing that they were well taken care of, thanks to Team MCM.”
“Steve was extremely responsive and accommodating during what was a very stressful time. He was able to provide high quality caregivers on short notice.”
“In less than 24 hours, despite the home health care aides shortage due to Covid, we had 24 hour care in place for him.”
“I became a client in 2010 when I was unable to navigate the medical system when very ill. I remain a client 14 years later and look forward to continuing for many more years.”
“Of the many people and organizations who helped my aging parents, MCM are the MVPs. They care and they're there when you need them.”
“We're family-owned, family-operated. Twenty-two years. We hand-match every caregiver. Don't let one bad agency ruin it for you.”
“Don't wait till this is a disaster. Till this is out of control.”
“My family was finally able to sleep at night knowing my parents are finally receiving the in-home care on a daily basis they desperately needed.”
“Don't wait to call. Don't bother researching competitors. There's no one like them in town. Trust me, I did the research. I have the spreadsheets to prove it.”
“My father literally passed away in Andrea's arms, which I will be forever grateful for. She told him it was okay to let go and he died peacefully.”
“We have had the same group of ladies for at least four years. We feel as if they are part of our family.”
“From the beginning of this part of our life's journey we promised our Dad that he could stay in his home. We are certain that we couldn't have done it without the love, support and skills of the team at MCM.”
“Both our moms breathed their last at our home, surrounded by loved ones, knowing that they were well taken care of, thanks to Team MCM.”
“Steve was extremely responsive and accommodating during what was a very stressful time. He was able to provide high quality caregivers on short notice.”
“In less than 24 hours, despite the home health care aides shortage due to Covid, we had 24 hour care in place for him.”
“I became a client in 2010 when I was unable to navigate the medical system when very ill. I remain a client 14 years later and look forward to continuing for many more years.”
“Of the many people and organizations who helped my aging parents, MCM are the MVPs. They care and they're there when you need them.”
“We're family-owned, family-operated. Twenty-two years. We hand-match every caregiver. Don't let one bad agency ruin it for you.”
“Don't wait till this is a disaster. Till this is out of control.”
A 20-minute call. We'll listen, share what we'd do for your family, and you decide what's next.
